Frequently Asked Questions

Shopping online with us is easy, and you can order any time of the day or night. Simply add the products you wish to purchase to your shopping cart, then complete your details and check out using our secure payment system. Once your order is confirmed, your beautiful jewellery will be on its way to you.

BlingBox is not just another online store – it is an entire shopping experience. We work hard to bring you the highest quality, unique, beautiful products at the best price along with exceptional customer service for a seamless hassle free shopping experience.

We carefully source from the best manufacturers in India. Each product is inspected for any signs of damage. We typically check for issues like scratches, dents, missing parts, improper fit of stones poor fit/finish. We follow proper physical & mechanical tests to ensure that you are happy with our products.

Absolutely Yes!! You will receive the exact same product which is displayed on the site. But sometimes, product colour may slightly vary due to photo lighting or your screens colour settings.

You could ask for replacement if you received the wrong package or damaged product (this is very rare as we check each and every piece)

You need to inform as soon as you receive the package with an unboxing video. The products will be exchanged with the same products only. In case the same piece is unavailable, refund will be provided.

As a small business, we unfortunately do not have an exchange policy. We urge you to be 100% sure you love the product before placing the order.

As soon as your order leaves for delivery, you will receive a message with all the details to track your order. You can then track the order with the delivery partner all the way to your doorstep! If there is a delay with the delivery we will inform you beforehand.

We use the best packaging materials to ensure that the products are safe from any force or friction during shipment.

We love each and every piece of our jewellery and hope you do to! Here are some tips to keep them Bling forever!

Jewellery should be stored away separately in an air-tight jewellery box

Avoid direct contact with perfume, body lotions and other chemicals.

Clean the pieces after use and occasionally wipe with a soft cloth.Keep away from water.

Do not immerse jewellery in water.

Remove jewellery when bathing, showering or swimmingRemove jewellery before going to sleep.

Our website is updated frequently and sometimes sold out products do not come back into stock. Don’t worry we are sure there will be something else on the site that you will love just as much!

Your information stays privately with us and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! Also by providing us your real Information we can contact you if there’s any offer or sale. We also want to make sure you get our email confirmation as a record of the order.

Any Other Question? CONTACT US!

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